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Frequently Asked Questions About Billing

Do you have a 30 Day Money Back Guarantee?
How can I pay for my Account?
Does Click-Black have standard payment terms?
Who can I contact if there are questions about my account?
How do I renew my account?

Do you have a 30 Day Money Back Guarantee?

Yes, we provide a 30 Day, no questions asked, Money Back Guarantee of monthly hosting fees. Since we do not charge a set up fee, you will receive the full value of all payments submitted to us if the account is cancelled within 30 days of signup. All cancellations must be received in writing by the deadline. Cancellation orders may be submitted by fax, regular mail or email.

How can I pay for my account?

Click-Black accepts Visa, Master Card, American Express and Discover credit cards only. Payments can also be made by check, money order, or PayPal. In certain situations we may accept other forms of payment as agreed upon by the client and an account representative.

Does Click-Black have standard payment terms?

Yes. All customers are billed monthly via automatic payment through secure servers at  www.2CheckOut.com. Upon receipt of payment, customers shall receive a receipt via email for their records. You may also pay annually to save money.

Who can I contact if there are questions about my account?

You can call 1-908-245-8995 or send email to billing@click-black.com

How do I renew my account?

Your account will automatically be renewed when your billing period expires unless you contact a Click-Black customer service representative to close or suspend the account. Account suspensions and terminations must be received in writing; regular mail, email and fax notifications are acceptable.

30 Day Money Back Guarantee

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